Drafts, refines, and learns from approved replies — IMAP in, SMTP out.
Customer email is high-volume and repetitive, but every reply still needs judgement and brand voice.
ChatFlow handles the loop: IMAP sync ingests inbound, an LLM drafts and refines replies over streaming SSE, the operator approves or edits, and the system auto-trains on approved replies to improve. It matches Shopify orders, tracks deal stages, and rate-limits the AI endpoints. The human stays in the loop; the drudgery does not.
inbound email ──IMAP──▶ ┌──────────────────┐
│ ChatFlow │
│ draft ─▶ refine │──SSE──▶ operator
└──────────────────┘ │
▲ approve / edit
│ │
auto-train ◀───────────────┘
│
SMTP send ─▶ customer